ONMO Inc

If the Right Bumper (RB) button on your controller is not responding while playing on a TCL 32-inch QLED TV, this is a known firmware issue affecting some models of this TV.

The TV does not process the RB button input correctly. This is not specific to any one game and may occur with other controllers and apps on the same TV.

Check whether a firmware update is available for your TCL TV and install it if one is available.

If the issue persists after updating, contact <a href="https://www.tcl.com/in/en/support" rel="nofollow noopener noreferrer" target="_blank">TCL Support</a> directly for further assistance, as this is a TV-side issue that requires a fix from TCL.

1. Check whether a firmware update is available for your TCL TV and install it if one is available.
2. If the issue persists after updating, contact <a href="https://www.tcl.com/in/en/support" rel="nofollow noopener noreferrer" target="_blank">TCL Support</a> directly for further assistance, as this is a TV-side issue that requires a fix from TCL.

We apologise for the inconvenience. If you need help in the meantime, contact ONMO+ Support via Live Chat in the app.

Known issue with TCL 32-inch QLED TVs where the Right Bumper button is not processed correctly.

RB button not working on TCL 32-inch QLED TV

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RB button not working on TCL 32-inch QLED TV

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