Some Apple devices can automatically connect to a VPN. When this happens, it may affect your connection to ONMO+ and lead to lag, stuttering, lower video quality, or disconnections.
VPNs route your connection through additional servers before it reaches ONMO+, which can increase latency and make cloud gaming less stable.
What to do
Check whether a VPN is active on your iPhone, iPad, or Mac.
Turn off any VPN that starts automatically, then reconnect to ONMO+ and try playing again.
If you use a VPN for another service, make sure it stays disabled while playing ONMO+.
For more ways to improve your connection, see the Network issues and troubleshooting article.
